Terms of use.

These Terms of Use govern your use of the Complete Surveying website. By accessing or using this website, you agree to be bound by these terms. If you do not agree, you must not use this website.

1. About Us

This website is operated by Complete Property Surveying Ltd - Trading as; Complete Surveying, a property surveying practice providing professional surveying services in the United Kingdom.

Where applicable, services are provided in accordance with the standards and guidance of the Royal Institution of Chartered Surveyors (RICS).

Contact details:
Email: info@completesurveying.co.uk
Telephone: 07592 146 807
Business address: 50-54 Oswald Road, Scunthorpe, DN15 7PQ
Company Number: 16966794

2. Professional Standards

Complete Surveying is committed to upholding the principles of RICS professional statements, including:

  • Acting with integrity

  • Providing a high standard of service

  • Acting in the best interests of clients

  • Treating others with respect

  • Taking responsibility

All professional surveying services are provided only following formal instruction and subject to agreed Terms of Engagement.

3. Use of This Website

You may use this website for lawful purposes only. You must not:

  • Use the website in any way that breaches applicable laws or regulations

  • Introduce viruses, malware, or harmful material

  • Attempt to gain unauthorised access to the website or its servers

  • Use the website in a manner that may damage, disable, or impair it

We reserve the right to suspend or restrict access where misuse is identified.

4. Website Content and Disclaimer

The content on this website is provided for general information purposes only and does not constitute professional advice.

Property surveying advice is only provided following formal instruction and under agreed Terms of Engagement. No reliance should be placed on website content for decision-making relating to property, condition, valuation, or legal matters.

While reasonable efforts are made to ensure accuracy, we do not guarantee that website content is complete, current, or free from errors.

5. Intellectual Property

All content on this website, including text, graphics, logos, and branding, is owned by or licensed to Complete Surveying, unless otherwise stated.

You may view, download, and print content for personal, non-commercial use only. You must not reproduce, distribute, or exploit website content for commercial purposes without prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Complete Surveying shall not be liable for any loss or damage arising from:

  • Use of, or reliance on, information contained on this website

  • Temporary unavailability of the website

  • Errors or omissions in website content

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

Professional liability, where applicable, is governed by the specific Terms of Engagement agreed with clients and maintained in accordance with RICS requirements.

7. Complaints Handling

Complete Surveying operates a Complaints Handling Procedure in accordance with RICS requirements.

Details of this procedure are available on request. If a complaint cannot be resolved internally, it may be referred to an approved Alternative Dispute Resolution (ADR) provider, as required by RICS.

8. Links to Third-Party Websites

This website may include links to external websites for convenience or information. Complete Surveying has no control over the content or availability of third-party websites and accepts no responsibility for them. Inclusion of a link does not imply endorsement.

9. Privacy, Cookies, and Accessibility

Use of this website is also governed by our:

  • Privacy Policy

  • Cookie Policy

  • Accessibility Statement

These documents explain how we handle personal data and accessibility matters.

10. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will take effect once published on this page. Continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.